Paw A Day Inn Store

Returns & Refunds Policy

Thank you for shopping at Paw A Day Inn Store. We want you to be satisfied with your purchase. If you are not completely satisfied, please review our Return and Refund Policy below.

Definitions

For the purposes of this policy:

  • Company refers to Paw A Day Inn Store LLC, located at 1415 Campbell Ln, Bowling Green, KY 42104, USA.
  • Goods refers to products offered for sale through our website.
  • Order means a request made by a customer to purchase Goods.
  • Service refers to the Paw A Day Inn Store website.
  • Website refers to storepawstown.com.
  • You refers to the customer purchasing or using our products and services.

Order Cancellation Rights

You have the right to cancel your order within 14 days of receiving the Goods without providing a reason.

The cancellation period expires 14 days after:

  • You receive the Goods, or
  • A third party designated by you (other than the carrier) receives the Goods on your behalf.

To cancel an order, please contact us through any of the following methods:

Once we receive the returned Goods, we will process your refund within 14 days. Refunds will be issued using the same payment method used for the original purchase, and no additional refund processing fees will be charged.

Conditions for Returns

To qualify for a return:

  • The Goods must have been purchased within the last 14 days.
  • The Goods must be returned in their original packaging.
  • The Goods must be unused and in resalable condition.

Non-Returnable Items

The following items cannot be returned:

  • Custom-made or personalized products.
  • Perishable products or items with expired shelf life.
  • Products that cannot be returned for health or hygiene reasons after being opened or unsealed.
  • Products that have been mixed inseparably with other items after delivery.

We reserve the right to refuse returns that do not meet the above conditions, where permitted by law.

Sale Items

Only regular-priced items are eligible for refunds.

Items purchased on sale, clearance, or promotional discounts are generally non-refundable unless required by applicable law.

Return Shipping

Customers are responsible for all costs and risks associated with returning products.

Please return items to:

Paw A Day Inn Store LLC
1415 Campbell Ln
Bowling Green, KY 42104

We recommend using a trackable and insured shipping service. We are not responsible for products that are lost or damaged during return shipping.

Refunds cannot be issued until the returned Goods are received or proof of delivery is provided.

Gift Returns

If the product was purchased as a gift and shipped directly to you:

  • You will receive a gift credit equal to the value of the returned item.
  • Once the returned item is received and approved, a gift certificate will be issued.

If the item was not marked as a gift or was first delivered to the purchaser before being given to you:

  • Any approved refund will be issued to the original purchaser.

Contact Us

If you have questions regarding this Return and Refund Policy, please contact us: